Privacy Policy
Effective Date: January 1, 2024
Introduction
Created Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth
- Health Information: Medical history, fitness goals, injury information (with your consent)
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Usage Information: Facility access logs, class attendance, training session records
- Communication: Email correspondence, phone call records, feedback forms
How We Use Your Information
We use your information to:
- Provide and manage your membership and training services
- Process payments and maintain billing records
- Customize training programs to your fitness goals and health status
- Communicate with you about services, schedules, and updates
- Improve our facility, equipment, and services
- Comply with legal obligations and safety requirements
- Send promotional materials (with your consent)
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, scheduling software, email service providers
- Trainers: Health and fitness information necessary for your training program
- Legal Authorities: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, sale, or asset transfer
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for health information use
Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If a parent or guardian becomes aware that their child has provided us with information without consent, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
